SHIPPING
& RETURNS

SHIPPING TIMEFRAMES

All orders dispatch within 48 hours of payment confirmation (business days). Once your order leaves our facility, you'll receive a tracking notification by email so you can follow it every step of the way.

Tracking provided on all orders. Timeframes are estimates and may vary during peak periods.

SHIPPING RATES

We keep our shipping rates simple and honest. All prices are in Australian dollars.

COUNTRIES WE SHIP TO

We ship Griffix kits worldwide. Our current confirmed destinations include:

Don't see your country? Contact us — we can usually arrange shipping to most destinations worldwide.

RETURNS & EXCHANGES

We want you to be satisfied with your order. Our returns policy is straightforward:

• ◆ Unused items: Unused, uninstalled items in original packaging may be returned within 14 days of delivery for a full refund.
• ◆ Custom orders: Custom and personalised items are non-refundable unless they arrive faulty or incorrectly produced.
• ◆ How to initiate: Email griffixracing@gmail.com with your order number and reason. We'll provide a return address promptly.
• ◆ Return shipping: Customer pays return postage unless the item is faulty or we sent the wrong product.
• ◆ Refund timeline: Refunds are issued within 5 business days of receiving and inspecting the return.

DAMAGED OR WRONG ITEMS

If your order arrives damaged in transit or we've sent the wrong item, we'll make it right immediately — no arguments, no hassle.

Email us within 7 days of delivery with your order number and photos of the damage or incorrect item. We'll resend the correct kit at no cost to you and arrange collection or disposal of the original at our expense.